AI phone answering for healthcare
Lyngo is an AI-powered phone answering receptionist built specifically for healthcare clinics. It answers every call 24/7 and handles routine tasks in real time.
Unlike generic AI virtual receptionists, Lyngo is designed for health practices (physiotherapy, podiatry, osteopathy, chiropractic, and similar). It delivers enterprise-grade reliability and compliance across UK, AU, NZ, EU and more
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• 24/7 Call Answering – No missed calls, even after-hours or weekends.
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• PMS Integration (eg. Cliniko)– Book, reschedule, cancel directly in calendar.
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• Smart Patient Handling – Recognises repeat callers, updates records.
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• FAQs – Instant answers for hours, parking, services.
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• Escalations – Secure message taking or call transfer.
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• Compliance – GDPR, UK/EU, APP compliant.
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• Usage-Based Pricing – Simple base + per-minute billing.
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• Analytics – Logs, transcripts, and insights in portal.
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• GP / Family Medicine – High daily call volumes, repeat patients.
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• Physiotherapy – Frequent bookings & reschedules.
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• Podiatry – Solo/part-time clinics needing after-hours cover.
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• Chiropractic – Steady patient flow, overflow support.
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• Psychology & Counselling – Sensitive, confidential call handling.
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• Osteopathy – Moderate call volume, rescheduling support.
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• Optometry & Audiology – Routine check-ups, FAQ heavy.
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• Dietetics & Allied Health Groups – Shared clinics, standardised reception.
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