Fluidworks

Name: Fluidworks Introduction Video
Uploaded: 2025-08-08T10:59:03Z
Duration: 1 min 33 s
Description: A human-like onboarding agent that talks and navigates your UI for users

About Fluidworks

Launched Aug 05, 2025

Introduction Video

Description

A human-like onboarding agent that talks and navigates your UI for users

Fluidworks is a voice-guided, interactive onboarding agent that lives inside your product. Users speak in plain language, and the agent answers, clicks, and navigates the UI on screen to show exactly what to do. It feels like a helpful teammate inside the app: it can open the right page, highlight the next step, explain the “why,” and complete simple actions to move users forward. Trained on your UI, use cases, and real customer questions, Fluidworks adapts to each user’s role and stage. It combines conversation with hands-on control, so people do not hunt for buttons or fight through static checklists. The result is faster activation, fewer support tickets, and less drop-off at key moments.

Fluidworks Key Features

1. Conversational control with on-screen action
Users speak naturally. The agent answers and clicks through your UI in real time, opening pages, filling fields, and pressing buttons.
2. Adaptive guidance
Personalizes by user role, plan, and stage. It detects when users are stuck and adjusts the flow instead of following a fixed checklist.
3. Auto-learning and insights
Learns from real sessions to improve guidance. It surfaces FAQs, identifies drop-offs, and highlights where activation breaks without manual updates.

Fluidworks Use Cases

1. New User Onboarding
Guide new users from sign-up to “aha” moment by answering questions and navigating the UI in real time.
Why it matters: Reduces drop-off, increases activation, and builds confidence fast.
2. Feature Adoption & Upsell Guidance
Help users discover underused features or upsell paths based on their current usage and role.
Why it matters: Drives expansion revenue and deepens product engagement.

Pros

Voice-guided interaction provides a human-like onboarding experience.
Adapts to users’ roles and stages, providing personalized assistance.
Reduces the need to search for buttons or follow static checklists.
Can decrease the number of support tickets by assisting users effectively.
Potential to lower user drop-off rates at critical moments.
Can perform simple actions, helping users progress quickly.
Offers explanations for actions, enhancing user understanding.

Cons

May require significant training to accurately handle all UI elements and use cases.
Some users might prefer more traditional, non-voice methods of onboarding.
The success of the app depends on the accuracy of its natural language processing capabilities.
Can be challenging for users in noisy environments or with certain speech impediments.
Requires integration with existing systems, which could be complex for some organizations.