Compare Shopify Search & Discovery vs Shoply AI Search & AI Chatbot

Name: Shoply AI Search &amp; AI Chatbot
Brand: Shoply AI

Shopify Search & Discovery

Customize your storefront search and discovery experience

Shoply AI Search & AI Chatbot

24/7 personalized shopping guide for your customers

Shopify Search & Discovery

Customize your storefront search and discovery experience

Shoply AI Search & AI Chatbot

24/7 personalized shopping guide for your customers

Overview

What is Shoply AI Search & AI Chatbot?

Shoply AI is a ChatGPT-powered chatbot for Shopify stores, providing conversational commerce, order tracking, and automated customer engagement.

Key Strengths:

Powered by ChatGPT for natural interactions
Multi-language support
Easy setup and customization

Rating

495 Reviews

4.7

29 Reviews

9.1

Pricing

Install App More info

Features

Performance analytics
Product boosts
Customized filters
Synonym groups
Complementary recommendations

Personalized product suggestions
Natural language searches
Instant ai-powered support
Comprehensive product recommendations

Screenshots

+ 1 more

Shoply AI Search & AI Chatbot screenshot

+ 2 more

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Pros

Customizable search, filtering, and product recommendations to enhance product relevance and boost sales
Analytics insights to understand customer navigation and search performance
Synonym groups to match product descriptions with shopper terms
Product boosting feature to highlight specific products in search results
Ability to add related and complementary products on product detail pages
Positive user feedback on ease of use and increased sales potential
Free to use, even on Shopify's starter plan
Helpful in SEO optimization to improve product visibility on Google

Provides 24/7 personalized shopping support to customers
Offers expert advice by recommending products based on customer preferences like skill level, height, and gender
Manages general customer service inquiries, enhancing user experience
Delivers natural language searches for an intuitive shopping experience
Improves sales with accurate and comprehensive product recommendations
Provides instant answers to common customer inquiries through AI-powered chat support

Cons

Occasional technical issues, such as key filters not working properly
Support may be perceived as inadequate in resolving technical issues promptly
Fixed search results window can be cumbersome and obstructive during product selection
Search results display all product statuses, including those ineligible for display
Limited customization options for displaying complementary products
Potential to disrupt important meta-fields for products, which can impact shipping and inventory management

Potential dependency on AI limitations, which may lead to incorrect recommendations or responses if the AI misinterprets user inputs
Limited ability to handle complex customer service issues that require human intervention
E-commerce stores need to integrate and maintain the app, which could require additional resources

Launched

Jul 24, 2022

Sep 03, 2024

Developer

Built by Shopify

Apps:

1494

Average Rating:

2.8

Reviews:

45,447

Built by Shoply AI

Apps:

Average Rating:

Reviews:

Make Your Choice

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Compare Shopify Search & Discovery vs Shoply AI Search & AI Chatbot

Shopify Search & Discovery

Shoply AI Search & AI Chatbot

Shopify Search & Discovery