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AfterShip Product Reviews

Collect UGC reviews & NPS to boost brand credibility and sales

AfterShip Personalization

Boost sales w/ in product, cart, checkout page & post purchase

AfterShip Product Reviews

Collect UGC reviews & NPS to boost brand credibility and sales

AfterShip Personalization

Boost sales w/ in product, cart, checkout page & post purchase

Overview

Overview

What is AfterShip Personalization?

Aftership Personalization is a Shopify app that focuses on improving customer engagement through personalized tracking experiences, branded notifications, and delivery updates.

Key Strengths:

  • Personalized tracking pages
  • Multi-carrier shipping support
  • Real-time delivery updates

Rating

Rating

927 Reviews
1.9
65 Reviews
1.9

Pricing

Pricing

  • $11-$119 / Month
  • Free Plan Available
  • $9-$999 / Month
  • Free Plan Available
  • 14 Days Free Trial

Features

Features

  • Automated review requests
  • Star ratings display
  • Photo/video reviews
  • Social proof display
  • Nps collection
  • Bulk import reviews
  • Google/social integration
  • Review performance analytics
  • Email engagement flows
  • Review referrals & incentives
  • Centralized review management
  • On-brand checkout customization
  • Product upsell widgets
  • Ai-recommendations
  • Advanced promotion tools
  • Merchandising rules
  • Centralized analytics

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Pros

Pros

  • Collects genuine product reviews with photos and videos, increasing social proof and customer confidence
  • Automatically collects reviews across multiple touch points or allows import from AliExpress or a CSV file
  • Displays reviews with star ratings on product pages to drive conversions
  • Automated review request emails improve review generation and collection of Net Promoter Score (NPS)
  • Reviews can be displayed on Google, social media, and website to build brand credibility
  • Automated email flows based on review ratings and NPS to engage customers
  • Review referrals with incentives on social media to enhance brand reach
  • Unified portal to edit, reply, feature reviews, and check performance efficiently
  • Offers strong customer support, even during odd hours
  • Affordable service with the option to import previous reviews for free
  • Supports Shopify's native checkout extensibility, which allows for seamless content enrichment
  • Unique approach to upselling for boosting conversion rates and reducing abandoned checkouts
  • Smart upsell widgets can be added to multiple stages of the customer journey: product page, cart drawer, checkout page, post-purchase page, thank you page, etc
  • Advanced analytics for monitoring Average Order Value (AOV) growth
  • Customization options for on-brand checkout page including product upsell and smart banners
  • Multiple AI-recommendation types based on customer behavior, products, and orders
  • Advanced promotion tools like countdown timers, free shipping, and discounts
  • Merchandising rules like pinned products and exclusions for a better customer experience
  • Centralized analytics dashboard for real-time campaign monitoring

Cons

Cons

  • Limited user feedback available to assess long-term performance
  • Users have only mentioned initial setup and upload features, with no detailed reviews on ongoing functionality or advanced features
  • Some users may find the features too complex or overwhelming to set up initially
  • App effectiveness might be dependent on the specific configuration of the Shopify store and how it integrates with other apps
  • Potential for increased page load times due to additional widgets and tracking scripts
  • Customization features may require a learning curve for optimal use
  • Limited user reviews available to assess long-term user satisfaction and performance consistency

Launched

Launched

Nov 22, 2020
Sep 26, 2022

Developer

Developer

Apps:

1493

Average Rating:

2.9

Reviews:

44,234

Apps:

9

Average Rating:

4.6

Reviews:

7,285

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