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ZigZag Returns & Exchanges logo

ZigZag Returns & Exchanges

Manage and automate returns, refunds, exchanges and get labels

360° Returns & Exchanges ↻↺ logo

360° Returns & Exchanges ↻↺

Manage returns, exchanges, refunds, & RTO in one place.

ZigZag Returns & Exchanges logo

ZigZag Returns & Exchanges

Manage and automate returns, refunds, exchanges and get labels

360° Returns & Exchanges ↻↺ logo

360° Returns & Exchanges ↻↺

Manage returns, exchanges, refunds, & RTO in one place.

Rating

Rating

417 Reviews
9.1
20 Reviews
9.1

Pricing

Pricing

  • $20-$500 / Month
  • 14 Days Free Trial
Try for Free More info
  • $19-$99 / Month
Try for Free More info

Features

Features

  • Branded returns portal
  • One-click refunds
  • Custom notifications
  • Auto-generated labels
  • Upload own labels
  • Auto-create new orders
  • Management dashboard
  • Set return rules
  • Track return progress
  • Key insights
  • Actionable insights
  • Store credit
  • Inventory updates
  • In-store returns
  • Smart exchanges
  • Handles returns
  • Notifications
  • Automatic labels
  • Revenue recovery
  • Manages exchanges
  • Processes refunds
  • Generates rtos
  • Customizes policies
  • Unlimited reasons
  • Personalized portals
  • Self-service return
  • Flexible refunds
  • Rto generation
  • Return rules

Screenshots

Screenshots

ZigZag Returns & Exchanges screenshot ZigZag Returns & Exchanges screenshot ZigZag Returns & Exchanges screenshot ZigZag Returns & Exchanges screenshot
+ 2 more
ZigZag Returns & Exchanges screenshot ZigZag Returns & Exchanges screenshot
360° Returns & Exchanges ↻↺ screenshot 360° Returns & Exchanges ↻↺ screenshot 360° Returns & Exchanges ↻↺ screenshot 360° Returns & Exchanges ↻↺ screenshot
+ 3 more
360° Returns & Exchanges ↻↺ screenshot 360° Returns & Exchanges ↻↺ screenshot 360° Returns & Exchanges ↻↺ screenshot

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Pros

Pros

  • Competitive Evri, Collect+ and USPS labels or option to upload your own
  • Customers can request returns, refunds, or exchanges via a branded portal
  • Customisable communications to keep customers updated
  • Ability to set rules and return windows, and track progress
  • Key insights into return processes
  • Auto-features to reduce manual tasks and streamline approvals and exchanges
  • Auto-generated labels for convenience
  • One-click refund approval and auto-creation of new orders for exchanges
  • Branded returns portal matching your domain's aesthetics
  • Returns management dashboard for comprehensive control
  • Streamlines the return process for both businesses and customers
  • Helpful and responsive support team
  • Promotes store credit to decrease the refund rate
  • Offers customization options for the return page
  • Works seamlessly out of the box for both small and large businesses
  • User-friendly interface that simplifies integration and setup
  • Provides all required features for an efficient return and exchange process
  • Effortlessly manages inventory updates, automatic return labels, and notifications
  • Generates RTO for unattended orders and produces actionable insights
  • Flexible refund options to help recover revenue
  • Smart return rules to lower the rate of returns

Cons

Cons

  • Limited to specific carriers like Evri, Collect+, and USPS
  • Reliance on the app’s auto-generated labels might limit customization
  • Customisation options might require additional setup time
  • Users may experience a learning curve with the settings and dashboard
  • Potential dependency on the app's features for managing returns

Categories

Categories

Launched

Launched

Dec 17, 2017
May 27, 2024

Developer

Developer

Built by ZigZag Global Ltd

Apps:

1

Average Rating:

4.8

Reviews:

417

Built by Infoxen Technologies Inc.

Apps:

2

Average Rating:

2.5

Reviews:

20

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