Compare WhatsApp Chat - Contact Us vs WhatsApp Chat & SMS Marketing

WhatsApp Chat - Contact Us

Easily connect with customers through customizable WhatsApp contact options.

WhatsApp Chat & SMS Marketing

Boost sales with SMS & WhatsApp marketing, updates, and chat support.

WhatsApp Chat - Contact Us

Easily connect with customers through customizable WhatsApp contact options.

WhatsApp Chat & SMS Marketing

Boost sales with SMS & WhatsApp marketing, updates, and chat support.

Rating

2,965 Reviews

9.2

25 Reviews

9.1

Pricing

Try for Free More info

Features

Design customization
Direct customer engagement
Custom contact options
Team member selection

Lead capture
Whatsapp chat
Integrated marketing
Ecommerce updates
Booking reminders
Two-way communication

Screenshots

+ 2 more

WhatsApp Chat & SMS Marketing screenshot

+ 1 more

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Pros

Trusted platform as users are already familiar with WhatsApp
Facilitates quicker communication with customers, potentially increasing customer satisfaction
Customizable contact options that can fit the website design and brand
Allows for adding multiple team members to handle customer inquiries
Turn website visitors into customers by providing an easy contact option
Reduces the chances of missed communications compared to email
Possibility to send promotions and updates directly through WhatsApp

Easy integration and user-friendly compared to other SMS and WhatsApp marketing apps
Seamless integration with Wix forms, aiding in welcoming new customers
Effective for marketing campaigns, with supportive customer service
Cost-effective and simpler than other SMS marketing applications
Enhances customer engagement through SMS and WhatsApp
Improves communication strategy by automating follow-ups
Offers around-the-clock support via WhatsApp chat widget
Enables real-time updates and notifications for eCommerce and bookings

Cons

Dependency on customers using WhatsApp
Potential privacy concerns with sharing contact information through an app
Requires regular monitoring to ensure timely responses, which may be resource-intensive for small businesses
Limited to communication via WhatsApp, which may not be the preferred method for all customers

Launched

Feb 23, 2025

Developer

Built by Smartarget

Apps:

Average Rating:

3.8

Reviews:

4,131

Built by Mercuri CX

Apps:

Average Rating:

Reviews:

Make Your Choice

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Compare WhatsApp Chat - Contact Us vs WhatsApp Chat & SMS Marketing

WhatsApp Chat - Contact Us

WhatsApp Chat & SMS Marketing

WhatsApp Chat - Contact Us

WhatsApp Chat & SMS Marketing

Rating

Rating

Pricing

Pricing

Features

Features

Screenshots

Screenshots

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Pros

Pros

Cons

Cons

Categories

Categories

Launched

Launched

Developer

Developer

Built by Smartarget

Built by Mercuri CX

Make Your Choice

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