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WhatsApp Chat - Contact Us logo

WhatsApp Chat - Contact Us

Easily connect with customers through customizable WhatsApp contact options.

JivoChat Live Chat logo

JivoChat Live Chat

Unified communication: real-time chat, CRM, calls for seamless customer engagement.

WhatsApp Chat - Contact Us logo

WhatsApp Chat - Contact Us

Easily connect with customers through customizable WhatsApp contact options.

JivoChat Live Chat logo

JivoChat Live Chat

Unified communication: real-time chat, CRM, calls for seamless customer engagement.

Rating

Rating

2,961 Reviews
9.1
66 Reviews
7.5

Pricing

Pricing

  • $6.25 / Month
  • Free Plan Available
Try for Free More info
  • $19 / Month
  • Free Plan Available
Try for Free More info

Features

Features

  • Design customization
  • Direct customer engagement
  • Custom contact options
  • Team member selection
  • Integrated crm
  • Visitor engagement
  • Real-time chat
  • Omnichannel communication
  • Live call support

Screenshots

Screenshots

WhatsApp Chat - Contact Us screenshot WhatsApp Chat - Contact Us screenshot WhatsApp Chat - Contact Us screenshot WhatsApp Chat - Contact Us screenshot
+ 2 more
WhatsApp Chat - Contact Us screenshot WhatsApp Chat - Contact Us screenshot
JivoChat Live Chat screenshot JivoChat Live Chat screenshot JivoChat Live Chat screenshot JivoChat Live Chat screenshot
+ 1 more
JivoChat Live Chat screenshot

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Pros

Pros

  • Trusted platform as users are already familiar with WhatsApp
  • Facilitates quicker communication with customers, potentially increasing customer satisfaction
  • Customizable contact options that can fit the website design and brand
  • Allows for adding multiple team members to handle customer inquiries
  • Turn website visitors into customers by providing an easy contact option
  • Reduces the chances of missed communications compared to email
  • Possibility to send promotions and updates directly through WhatsApp
  • Unified communication for handling live chat, CRM, and calls seamlessly
  • Ability to manage all communication channels from a single app
  • Real-time engagement with visitors to convert them into paying customers
  • In-app CRM for efficient customer management and communication history tracking
  • Smart triggers to engage visitors at the right moment, enhancing customer service
  • Omnichannel support for e-commerce websites, integrating social media, emails, and more
  • Option to purchase phone numbers and connect existing phones for call management
  • Offers a 14-day free trial with 24/7 customer support

Cons

Cons

  • Dependency on customers using WhatsApp
  • Potential privacy concerns with sharing contact information through an app
  • Requires regular monitoring to ensure timely responses, which may be resource-intensive for small businesses
  • Limited to communication via WhatsApp, which may not be the preferred method for all customers
  • Potential complexity in set-up due to numerous features
  • Might require training for efficient use of all integrated tools and features
  • The necessity for a stable internet connection for optimal performance
  • Potential cost implications after the trial period for full feature access

Categories

Categories

Launched

Launched

Feb 22, 2025
Feb 22, 2025

Developer

Developer

Built by Smartarget

Apps:

20

Average Rating:

3.8

Reviews:

4,125

Built by JivoSite

Apps:

1

Average Rating:

4.6

Reviews:

66

Make Your Choice

Make Your Choice

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