VanChat AI Chatbot & Live Chat

GPT4 AI Chatbot to increase sales and provide customer service

NS AI Chatbot, Helpdesk & FAQs

Improve customer service with Live chat, Messenger & Helpdesk.

VanChat AI Chatbot & Live Chat

GPT4 AI Chatbot to increase sales and provide customer service

NS AI Chatbot, Helpdesk & FAQs

Improve customer service with Live chat, Messenger & Helpdesk.

Rating

Rating

46 Reviews
8.7
96 Reviews
7.3

Pricing

Pricing

  • $39-$599 / Month
  • 7 Days Free Trial
  • $5.99-$34.99 / Month
  • Free Plan Available
  • 7 Days Free Trial

Features

Features

  • Customizable chat widget
  • 24/7 service
  • Proactive recommendations
  • Automatically retrained
  • Multiple knowledge uploads
  • Product recommendations
  • Mobile app support
  • Order tracking
  • Chatbot automation
  • Real-time visitor tracking
  • Customer behavior tracking
  • Customer profiles
  • Unified inbox
  • Messenger integration
  • 24/7 customer service
  • Smart conversation management
  • Helpdesk widget
  • Saved responses

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Pros

Pros

  • 24/7 human-like customer service
  • Supports over 100 languages
  • Proactively sends product recommendations based on customer behaviors
  • Automatically retrains the AI with the latest product information
  • Multiple ways to upload knowledge to AI (files, links, and Q&A)
  • One-click to install customized chat widget to your store
  • Accurately identifies user intents and behaviors
  • Detects user emotions to convert visitors into buyers
  • Enhances customer satisfaction, minimizes abandonment rates, and boosts revenue
  • Platform is intuitive and functions make responding to queries and closing sales quick and easy
  • Centralizes support conversations from different stores and channels into one unified inbox
  • Provides detailed customer behavior insights and product recommendations to unlock sales from chat interactions
  • Enables 24/7 proactive customer service through Helpdesk and Chatbot features, improving efficiency
  • Smart conversation management aids in helping more customers in less time
  • Intuitive mobile app allows support agents to assist customers from anywhere
  • Manages and responds to Facebook Messenger and Live Chat messages from a single inbox
  • Facilitates product recommendations, inventory browsing, and order creation while chatting
  • Includes features for customer profiles, cart previews, and real-time website visitor tracking
  • Enhances responsiveness and automates support with chatbot and saved responses

Cons

Cons

  • No mention of pricing, which could be a concern for budget-conscious users
  • Dependency on AI accuracy and effectiveness, which can vary
  • Potential issues with customizations and integrations in unique cases
  • No reference to customer support for the app itself in case of issues
  • Possible language-specific limitations despite broad support
  • Few user reviews available to gauge broader user experience and potential issues
  • Dependency on internet connection and mobile device performance for optimal use of mobile app features
  • Complexity of integrating the app across multiple support channels may require a learning curve

Launched

Launched

Feb 05, 2024
Jun 20, 2022

Developer

Developer

Apps:

1

Average Rating:

4.9

Reviews:

46

Apps:

8

Average Rating:

4.9

Reviews:

551

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