Compare Track123 Order Tracking vs Route Protection and Tracking

Name: Route Protection and Tracking
Brand: Shopify

Track123 Order Tracking

Custom order tracker to build great order lookup experience

Route Protection and Tracking

Fuel Growth with Order Protection, Package Tracking & More

Track123 Order Tracking

Custom order tracker to build great order lookup experience

Route Protection and Tracking

Fuel Growth with Order Protection, Package Tracking & More

Rating

1,319 Reviews

9.1

336 Reviews

4.6

Pricing

Install App More info

Features

Paypal tracking sync
Cross-sell recommendations
Estimated delivery date
Personalized product recommendations
Branded tracking page
Shipment analytics dashboard
Order status notifications
Dropshipping mode
Supports 1700+ couriers
Auto-email triggers
Powerful track analytics

Product recommendations
Order protection
Package tracking
Branded tracking
Shipping insurance
Carbon neutral shipping
Instant claims

Screenshots

+ 4 more

Route Protection and Tracking screenshot

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Pros

Effortless creation of a visually appealing tracking page
Detailed shipment analytics dashboard to analyze carrier performance
Reduces customer anxiety with order status notifications
Boosts revenue through cross-selling with product recommendations
Supports a vast number of couriers (1700+)
Customizable branded tracking page with auto-emails triggered by order status
Dropshipping mode helps hide Chinese origins and prevents WISMO calls
Seamless PayPal integration showing Estimated Delivery Dates
User-friendly interface with easy integration and customization options
Positive reviews highlighting ease of use, efficiency, and excellent customer support

Provides shipping insurance that protects against loss, theft, or damage
Offers carbon neutral shipping on all protected orders which can enhance brand loyalty
Branded, immersive package tracking that builds anticipation and maintains customer engagement
Instant claims resolution that saves time, reduces support costs, and minimizes customer frustration
Personalized product recommendations that can drive additional purchases and increase customer lifetime value
Positive feedback indicating responsive customer support from specific agents

Cons

Occasional slow customer support response, especially during holidays
PayPal integration issues noted by a few users
Some users experienced forced plan purchases during the testing phase

Some users report high costs and unclear pricing structure
Complaints regarding lack of value relative to the pricing, with suggestions to use alternative shipping insurance solutions
Issues with Route protection being purchased unintentionally on in-store pick up orders, with no provided remedy
Negative feedback suggesting that promises made during the sales pitch are not upheld, leading to user dissatisfaction

Launched

Jan 11, 2022

Jan 16, 2019

Developer

Built by Shopify

Apps:

18287

Average Rating:

2.4

Reviews:

749,226

Built by Shopify

Apps:

18287

Average Rating:

2.4

Reviews:

749,226

Make Your Choice

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Marketing Automation

Customer Acquisition & Retention

Digital Marketing & Advertising

Email Marketing

Loyalty & Customer Referrals

Search Engine Optimization

Affiliate Programs

Tools/Widgets

Platform Feature Enhancements

Connectors & Integrations

Images & Rich Media

Site Performance & Monitoring

Accessibility

Store Locators

Trust Marks

Fulfillment & Delivery

Label Printing

Drop Shipping

Shipping Optimization

Shipping Rates

Tracking

Cross-Border Fulfillment

Warehouse Management

Inventory & Order Management

Product Information Management (PIM)

Returns Processing (RMA)

Search & Navigation

Ratings & Reviews

Visual Merchandising

Personalization & Recommendations

Payment Processors & Gateways

Fraud Prevention & Security

Recurring Billing & Subscriptions

Gift Cards & Certificates

Compare Track123 Order Tracking vs Route Protection and Tracking

Track123 Order Tracking

Route Protection and Tracking

Track123 Order Tracking