Tidio vs Chatty: AI Chatbots & Live Chat Comparison

Name: Chatty AI Chatbot &amp; Live Chat
Brand: Chatty (By Avada)

Tidio ‑ Live Chat & AI Chatbot

Live Chat boosted with Chatbots for the best customer support

Chatty AI Chatbot & Live Chat

Enhance Help center: WhatsApp, Live chat, FAQs, Inbox, Chatbot

Tidio ‑ Live Chat & AI Chatbot

Live Chat boosted with Chatbots for the best customer support

Chatty AI Chatbot & Live Chat

Enhance Help center: WhatsApp, Live chat, FAQs, Inbox, Chatbot

Overview

What is Tidio ‑ Live Chat & AI Chatbot?

Tidio Live Chat & AI Chatbot is a customer service tool combining live chat with AI automation. It helps Shopify store owners engage visitors, answer FAQs, and convert leads.

Key Strengths:

Live chat with human and AI-powered responses
Pre-built chatbot templates for quick setup
Multi-channel integration (Facebook, Instagram, email)

What is Chatty AI Chatbot & Live Chat?

Chatty AI Chatbot & Live Chat is a Shopify app that combines AI-powered chatbots with live chat functionality. It helps automate customer interactions, provide instant support, and boost conversions with personalized recommendations.

Key Strengths:

AI-driven chatbots for 24/7 customer support
Personalized product recommendations to increase sales
Easy integration with Shopify stores

Rating

1,971 Reviews

7.4

2,535 Reviews

9.5

Pricing

Install App More info

Features

Product recommendations
Ai-powered chatbots
Visitor engagement
Live chat interaction
Sales boosting chatbots
Common questions resolving
Unified messaging platform
Dedicated shopify integration
Simple ticketing system

Order tracking
Whatsapp integration
24/7 automation
Faq management
Faq popups
Personalized contact
Query resolution
Livechat support

Screenshots

Tidio ‑ Live Chat & AI Chatbot screenshot

Chatty AI Chatbot & Live Chat screenshot

+ 3 more

Your request is being processed and will be delivered shortly. If you do not receive an email from Taranker within the next 5 minutes, please check your spam folder and mark it as "Not Spam" to ensure future emails reach your inbox.

Pros

Enables excellent customer service and turns passive visitors into active buyers
Ready-to-use sales and support chatbots that increase revenue and answer common customer questions
Supports managing all customer messages in one place
Integration with Shopify is quick and straightforward
Live chat allows for quick problem-solving and proactive selling
Lyro AI bot can automatically solve customer questions
Features like previewing carts, checking order history, and recommending products directly in chat
Simple ticketing system for managing and resolving customer requests
App is highly rated by users for convenience, effectiveness, and customizable features
Dedicated mobile app allows communication with customers from anywhere

Excellent user experience and intuitive interface
Responsive and helpful customer support available 24/7
Easy to install and navigate
Improves user experience, boosts conversion rates, and minimizes cart abandonment
Personalized Contact Us options via WhatsApp build trust and cut support time
Instant order tracking, quick query resolution, and tailored assistance
Customizable options and seamless integration with any website or platform
Stunning themes for FAQs popup and Help Center
Allows businesses to create numerous queries and FAQ categories
Multiple Contact Us methods including LiveChat support, Phone call, and Messenger

Cons

Currently supports only one language
No option to upload custom profile photos for chat avatars, only uses Shopify store logo

Launched

Jul 13, 2014

Jun 08, 2022

Developer

Built by TIDIO LLC

Apps:

Average Rating:

4.6

Reviews:

1,971

Built by Chatty (By Avada)

Apps:

Average Rating:

4.9

Reviews:

2,535

Make Your Choice

Install App More info View alternatives

Tidio vs Chatty: AI Chatbots & Live Chat Comparison

Tidio ‑ Live Chat & AI Chatbot

Chatty AI Chatbot & Live Chat

Tidio ‑ Live Chat & AI Chatbot