Smartarget Click to Call
Easily connect with customers via phone; customize for your website.
Wix AI Site Chat
AI-powered chat assistant for personalized support and product recommendations.
Smartarget Click to Call
Easily connect with customers via phone; customize for your website.
Wix AI Site Chat
AI-powered chat assistant for personalized support and product recommendations.
Rating
Rating
9.1
5
Pricing
Pricing
Features
Features
- Seamless integration
- Customizable widget
- One-click calling
- Seamless integration
- Product recommendations
- Ui customization
- Personalized support
- Ai-powered chat
- Conversation tracking
- 24/7 live chat
Screenshots
Screenshots
Pros
Pros
- Easily connects customers via phone, enhancing communication
- Customizable widget to fit website style and branding
- Supports both desktop and mobile platforms, providing flexibility
- Creates a personalized communication channel, improving customer experience
- Direct calling feature reduces barriers for customer inquiries
- Increases customer confidence and trust by providing instant support
- AI-powered chat provides personalized support and product recommendations
- Helps convert visitors into customers and boosts sales with AI recommendations
- Offers 24/7 support to visitors, enhancing customer experience
- Allows business owners to join live conversations for human assistance
- Seamlessly integrates with any Wix website
- Scans the site to learn about the business and improves response accuracy
- Includes a test feature to experiment with the chat before going live
- Stores past and live conversations in an inbox for easy access
- Customization options available for UI design to match brand style
- Provides a contact form to improve customer follow-up
- Free beta release available for a limited time with a 2-month trial
Cons
Cons
- May require ongoing updates to maintain compatibility with website changes
- Potential for increased customer service workload with more direct calls
- Limited to phone support, lacks integration with other communication channels
- Some users may prefer text-based interactions or find phone support intrusive
- Dependent on website traffic; low traffic may render the feature underutilized
- May generate and present inaccurate or misleading information to visitors
- Relies on the scanning of public data, which includes personal information, leading to potential privacy concerns
- Wix assumes no liability for inaccurate information generated by the app
- Limited trial period with usage capped at 100 conversations monthly
- Transition to a free package with further usage limitations post-trial
Launched
Launched
May 11, 2025
May 11, 2025
Developer
Developer
Apps:
20
Average Rating:3.9
Reviews:4,467
Apps:
65
Average Rating:2.8
Reviews:28,422
