Postship Order Tracking Upsell

Order Tracker with a Branded Tracking Page for Order Lookup

Shipway Order Tracking

Order Tracking, Track Order, Order Lookup, Upsell, EDD

Postship Order Tracking Upsell

Order Tracker with a Branded Tracking Page for Order Lookup

Shipway Order Tracking

Order Tracking, Track Order, Order Lookup, Upsell, EDD

Rating

Rating

104 Reviews
7.3
198 Reviews
7.3

Pricing

Pricing

  • $29-$99 / Month
  • Free Plan Available
  • 7 Days Free Trial

Features

Features

  • Branded tracking page
  • Shipping analytics
  • Intuitive tracking pages
  • Proactive notifications
  • Smart order lookup
  • Product recommendations
  • Order tracking
  • Collect reviews
  • Branded tracking page
  • Status updates
  • Nps calculation
  • Handle queries

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Pros

Pros

  • Intuitive and beautiful order tracking page for customers to track orders
  • Smart order lookup page to manage & analyze all shipping data in one place
  • Branded order lookup page for customers that increases customer loyalty
  • Powerful shipping analytics
  • 24/7 live chat and email support
  • Better performance than Aftership, Tracktor, and Wonderment in terms of accuracy
  • Supports 1400+ carriers
  • Offers seamless post-purchase experience that drives repeat purchases and customer loyalty
  • Provides proactive order tracking and status updates via SMS, Email, and WhatsApp
  • Includes branded order tracking page with an estimated delivery date
  • Features a feedback and review widget to collect customer reviews and calculate NPS score
  • Handles customer queries efficiently
  • Increases repeat purchases with product recommendations
  • Positive user review highlighting excellent support and satisfaction

Cons

Cons

  • Poor user experience as per user review
  • Custom email and SMS notifications settings do not persist
  • Support team does not respond promptly; a user waited 7 hours without a reply
  • Order status changing takes a long time and has limited options (only 'out for delivery' and 'delivered')
  • Emails and SMS notifications reportedly do not go through
  • Repetitive description in the application details may indicate lack of additional unique features
  • Limited availability of reviews to assess broader user experience and potential drawbacks
  • No information on integration with various eCommerce platforms beyond general D2C

Launched

Launched

Aug 03, 2023
Jun 14, 2016

Developer

Developer

Apps:

3

Average Rating:

4.6

Reviews:

282

Apps:

4

Average Rating:

4.6

Reviews:

1,064

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