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Omnisend Email Marketing & SMS

Drive sales with email marketing, newsletters, SMS, and popups

Sendvio: Email Marketing & SMS

Advanced Email & SMS Marketing, Newsletters, Transactional SMS

Omnisend Email Marketing & SMS

Drive sales with email marketing, newsletters, SMS, and popups

Sendvio: Email Marketing & SMS

Advanced Email & SMS Marketing, Newsletters, Transactional SMS

Overview

Overview

What is Omnisend Email Marketing & SMS?

Omnisend is a powerful email and SMS marketing platform for Shopify, providing advanced automation, multi-channel campaigns, and detailed analytics to maximize conversions.

Key Strengths:

  • Robust automation workflows
  • Multi-channel marketing (email, SMS, push notifications)
  • Advanced segmentation and personalization

What is Sendvio: Email Marketing & SMS?

Sendvio is an email and SMS marketing tool designed for eCommerce businesses. It focuses on automation, personalized campaigns, and seamless Shopify integration to boost engagement and sales.

Key Strengths:

  • Pre-built eCommerce automation flows
  • Personalized product recommendations
  • Easy-to-use drag-and-drop editor

Rating

Rating

6,207 Reviews
9.2
506 Reviews
7.3

Pricing

Pricing

  • $16-$59 / Month
  • Free Plan Available
  • $16-$32 / Month
  • Free Plan Available

Features

Features

  • Abandoned cart recovery
  • Personalized emails
  • Exit-intent popups
  • Email marketing automation
  • Campaign analytics
  • Spin-to-win games
  • Sms campaigns
  • Landing pages
  • Ready-made templates
  • Welcome workflows
  • Signup forms
  • Automated segmentations
  • Customer rewards
  • Localization
  • Email campaigns
  • Customizable designs
  • Ready-made templates
  • Sms notifications
  • Advanced automation
  • Popup forms
  • Template libraries
  • Personalized marketing
  • Revenue reports
  • Workflow editor
  • Transactional sms
  • Campaign performance
  • Cart recovery

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Pros

Pros

  • Packed with features making it easy to grow email lists with landing pages & popups
  • Hundreds of pre-made email templates, eliminating the need for coding
  • Personalized emails for effective abandoned cart & welcome automation workflows
  • 24/7 email & live chat support for all users, including free plan users
  • Seamless integration with Shopify
  • Detailed metrics and analytics showing app’s impact on revenue
  • Extremely user-friendly for beginners
  • High-quality educational resources and marketing blogs
  • Effective customer support, frequently praised in user reviews
  • Includes additional features like exit-intent popups, spin-to-win, and product reviews
  • Seamlessly integrates with Shopify, providing a unified platform for managing email and SMS campaigns
  • Offers multiple template libraries for email marketing campaigns, popup forms, and transactional SMS notifications
  • Provides a variety of ready-made templates for welcome, cart recovery, customer rewards, and more
  • Workflow editor for sending email and SMS marketing in each customer's language
  • Transactional SMS for order confirmation, shipment notifications, and more
  • Revenue reports for tracking performance of automations, popups, and campaigns
  • Professional and fully customizable email template designs to enhance branding
  • Extensive campaign types including abandoned cart, discount promotions, newsletters, and more
  • Comprehensive management features including analytics, automations, consent collection, localization, and more
  • Highly praised customer service and support team, with quick and helpful assistance

Cons

Cons

  • Interface might not be the most intuitive initially
  • Issue reported with coupons having dark backgrounds causing date visibility problems
  • Reports of unapproved widgets being added to product pages affecting conversions
  • Perceived high increase in subscription prices
  • Restrictions in the free version such as inability to remove the watermark, leading to reduced professionalism
  • Confusing refund policy and complaints of poor handling of refunds
  • User complaints about non-responsive customer support, particularly regarding unresolved technical issues
  • Problems with the definition of 'unlimited' services causing disruptions
  • Complaints about being charged monthly despite low or no usage of services
  • Issues with SMS functionality, such as not providing dedicated toll-free numbers and delays in purchasing credits
  • Difficult to set up for busy individuals or beginners
  • Support assistants may rush through explanations due to time constraints
  • Templates are not easily editable and lack basic editing functions like 'back' or 'redo' buttons
  • Certain automated features such as the abandoned cart automation may not be obvious or easy to locate
  • Some users experienced poor customer support responses and lack of issue resolution

Launched

Launched

Mar 09, 2014
Oct 14, 2013

Developer

Developer

Apps:

1

Average Rating:

4.7

Reviews:

6,207

Apps:

1

Average Rating:

4.9

Reviews:

506

Frequently Asked Questions (FAQ)

Frequently Asked Questions (FAQ)

  • Which is better for advanced automation: Omnisend or Sendvio?

    Omnisend offers more sophisticated automation workflows, including multi-channel sequences, while Sendvio focuses on simpler, essential automations.

  • Does Sendvio support SMS marketing?

    Yes, Sendvio includes SMS marketing, but its features are more limited compared to Omnisend's robust SMS capabilities.

  • Is Omnisend more expensive than Sendvio?

    Yes, Omnisend has higher pricing tiers but offers more advanced features. Sendvio is more affordable for small businesses with basic needs.

  • Can I integrate both apps with Shopify?

    Yes, both Omnisend and Sendvio seamlessly integrate with Shopify, allowing easy sync of customer data and order tracking.

  • Which platform has better analytics?

    Omnisend provides more detailed analytics and reporting, including ROI tracking, while Sendvio offers basic campaign performance metrics.

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