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  3. Compare NS AI Chatbot, Helpdesk & FAQs vs Juphy: AI Chatbot & ChatGPT
NS AI Chatbot, Helpdesk & FAQs logo

NS AI Chatbot, Helpdesk & FAQs

Improve customer service with Live chat, Messenger & Helpdesk.

Juphy: AI Chatbot & ChatGPT logo

Juphy: AI Chatbot & ChatGPT

24/7 AI Chatbot for after-hours sales and support

NS AI Chatbot, Helpdesk & FAQs logo

NS AI Chatbot, Helpdesk & FAQs

Improve customer service with Live chat, Messenger & Helpdesk.

Juphy: AI Chatbot & ChatGPT logo

Juphy: AI Chatbot & ChatGPT

24/7 AI Chatbot for after-hours sales and support

Rating

Rating

96 Reviews
7.3
24 Reviews
9.1

Pricing

Pricing

  • $5.99-$34.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
Try for Free More info
  • $99-$399 / Month
  • Free Plan Available
  • 14 Days Free Trial
Try for Free More info

Features

Features

  • Product recommendations
  • Mobile app support
  • Order tracking
  • Chatbot automation
  • Real-time visitor tracking
  • Customer behavior tracking
  • Customer profiles
  • Unified inbox
  • Messenger integration
  • 24/7 customer service
  • Smart conversation management
  • Helpdesk widget
  • Saved responses
  • Customizable branding
  • Personalized recommendations
  • Automatic catalog sync
  • 24/7 sales support
  • Detailed product answers
  • Return/refund assistance
  • One-click shopify setup
  • Frequent chatbot testing

Screenshots

Screenshots

NS AI Chatbot, Helpdesk & FAQs screenshot NS AI Chatbot, Helpdesk & FAQs screenshot NS AI Chatbot, Helpdesk & FAQs screenshot NS AI Chatbot, Helpdesk & FAQs screenshot
+ 8 more
NS AI Chatbot, Helpdesk & FAQs screenshot NS AI Chatbot, Helpdesk & FAQs screenshot NS AI Chatbot, Helpdesk & FAQs screenshot NS AI Chatbot, Helpdesk & FAQs screenshot NS AI Chatbot, Helpdesk & FAQs screenshot NS AI Chatbot, Helpdesk & FAQs screenshot NS AI Chatbot, Helpdesk & FAQs screenshot NS AI Chatbot, Helpdesk & FAQs screenshot
Juphy: AI Chatbot & ChatGPT screenshot Juphy: AI Chatbot & ChatGPT screenshot Juphy: AI Chatbot & ChatGPT screenshot Juphy: AI Chatbot & ChatGPT screenshot
+ 6 more
Juphy: AI Chatbot & ChatGPT screenshot Juphy: AI Chatbot & ChatGPT screenshot Juphy: AI Chatbot & ChatGPT screenshot Juphy: AI Chatbot & ChatGPT screenshot Juphy: AI Chatbot & ChatGPT screenshot Juphy: AI Chatbot & ChatGPT screenshot

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Pros

Pros

  • Centralizes support conversations from different stores and channels into one unified inbox
  • Provides detailed customer behavior insights and product recommendations to unlock sales from chat interactions
  • Enables 24/7 proactive customer service through Helpdesk and Chatbot features, improving efficiency
  • Smart conversation management aids in helping more customers in less time
  • Intuitive mobile app allows support agents to assist customers from anywhere
  • Manages and responds to Facebook Messenger and Live Chat messages from a single inbox
  • Facilitates product recommendations, inventory browsing, and order creation while chatting
  • Includes features for customer profiles, cart previews, and real-time website visitor tracking
  • Enhances responsiveness and automates support with chatbot and saved responses
  • 24/7 AI-powered support for after-hours sales and customer service
  • Personalized product recommendations for visitors
  • Answers detailed questions about product materials, ingredients, and FAQs
  • Improves customer satisfaction with continuous service
  • Converts website visitors into actual customers
  • One-click setup with Shopify, requiring no technical skills
  • Automatic synchronization with Shopify product catalog and FAQs
  • Options for customizable branding to reflect the store's identity
  • Ability to test the chatbot before publishing it on the website

Cons

Cons

  • Few user reviews available to gauge broader user experience and potential issues
  • Dependency on internet connection and mobile device performance for optimal use of mobile app features
  • Complexity of integrating the app across multiple support channels may require a learning curve
  • Potential over-reliance on AI which may not handle complex or unique customer inquiries well
  • Might require fine-tuning and ongoing adjustments to maintain high accuracy
  • Could be perceived as less personal than human customer service
  • Initial setup and customization, while easy, might still pose minor challenges for non-tech-savvy users
  • AI responses might sometimes be less contextually perfect compared to human interaction

Categories

Categories

Launched

Launched

Jun 20, 2022
Dec 17, 2023

Developer

Developer

Built by NestScale

Apps:

8

Average Rating:

4.9

Reviews:

551

Built by Juphy, Inc.

Apps:

1

Average Rating:

5

Reviews:

24

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