Compare JivoChat Live Chat vs Wix AI Site-Chat

JivoChat Live Chat

Unified communication: real-time chat, CRM, calls for seamless customer engagement.

Wix AI Site-Chat

AI-powered chat assistant for personalized support and product recommendations.

JivoChat Live Chat

Unified communication: real-time chat, CRM, calls for seamless customer engagement.

Wix AI Site-Chat

AI-powered chat assistant for personalized support and product recommendations.

Rating

66 Reviews

7.5

41 Reviews

5.8

Pricing

Try for Free More info

Features

Integrated crm
Visitor engagement
Real-time chat
Omnichannel communication
Live call support

Seamless integration
Product recommendations
Ui customization
Personalized support
Ai-powered chat
Conversation tracking
24/7 live chat

Screenshots

+ 1 more

+ 2 more

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Pros

Unified communication for handling live chat, CRM, and calls seamlessly
Ability to manage all communication channels from a single app
Real-time engagement with visitors to convert them into paying customers
In-app CRM for efficient customer management and communication history tracking
Smart triggers to engage visitors at the right moment, enhancing customer service
Omnichannel support for e-commerce websites, integrating social media, emails, and more
Option to purchase phone numbers and connect existing phones for call management
Offers a 14-day free trial with 24/7 customer support

AI-powered chat provides personalized support and product recommendations
Helps convert visitors into customers and boosts sales with AI recommendations
Offers 24/7 support to visitors, enhancing customer experience
Allows business owners to join live conversations for human assistance
Seamlessly integrates with any Wix website
Scans the site to learn about the business and improves response accuracy
Includes a test feature to experiment with the chat before going live
Stores past and live conversations in an inbox for easy access
Customization options available for UI design to match brand style
Provides a contact form to improve customer follow-up
Free beta release available for a limited time with a 2-month trial

Cons

Potential complexity in set-up due to numerous features
Might require training for efficient use of all integrated tools and features
The necessity for a stable internet connection for optimal performance
Potential cost implications after the trial period for full feature access

May generate and present inaccurate or misleading information to visitors
Relies on the scanning of public data, which includes personal information, leading to potential privacy concerns
Wix assumes no liability for inaccurate information generated by the app
Limited trial period with usage capped at 100 conversations monthly
Transition to a free package with further usage limitations post-trial

Launched

Feb 22, 2025

Developer

Built by JivoSite

Apps:

Average Rating:

4.6

Reviews:

Built by Wix

Apps:

Average Rating:

3.4

Reviews:

27,847

Make Your Choice

Try for Free More info View alternatives

Try for Free More info

Compare JivoChat Live Chat vs Wix AI Site-Chat

JivoChat Live Chat

Wix AI Site-Chat

JivoChat Live Chat

Wix AI Site-Chat

Rating

Rating

Pricing

Pricing

Features

Features

Screenshots

Screenshots

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Pros

Pros

Cons

Cons

Categories

Categories

Launched

Launched

Developer

Developer

Built by JivoSite

Built by Wix

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