Elfsight WhatsApp Chat vs Propane AI Chatbot: Best for Shopify

Name: AI Chatbot | Propane Chat
Brand: Propane Chat

Elfsight WhatsApp Chat

Enhance user engagement with customizable, automated WhatsApp chat integration.

AI Chatbot | Propane Chat

"Custom AI Chatbot: Boost sales, reduce response times, integrate seamlessly with Wix."

Elfsight WhatsApp Chat

Enhance user engagement with customizable, automated WhatsApp chat integration.

AI Chatbot | Propane Chat

"Custom AI Chatbot: Boost sales, reduce response times, integrate seamlessly with Wix."

Overview

What is Elfsight WhatsApp Chat?

Elfsight WhatsApp Chat is a widget that integrates WhatsApp messaging directly into your Shopify store, enabling real-time customer communication.

Key Strengths:

Easy setup with no coding required
Supports WhatsApp’s familiar interface for seamless customer interaction
Customizable design to match your store’s branding

What is AI Chatbot | Propane Chat?

Propane AI Chatbot is an AI-powered chatbot for Shopify that automates customer support, answers FAQs, and assists with order tracking.

Key Strengths:

AI-driven responses for 24/7 customer support
Integration with Shopify for order and product queries
Customizable workflows to fit business needs

Rating

77 Reviews

3.6

26 Reviews

6.4

Pricing

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Features

Automated triggers
Customizable integration
Floating or embedded
Welcome message
Visitor targeting
Logo and caption

Seamless integration
Customizable responses
24/7 support
Real-time interaction
Self-training ai

Screenshots

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Pros

Customizable chat options with floating or embedded positions enhance user engagement
Ability to write a personalized welcome message and add a photo for a personalized touch
Automated chat-start triggers can open the chat window and increase engagement
Versatile display settings allow chat to be shown on all or selected web pages
Option to filter out pages for chat display to target specific audiences
Includes features to add a company logo and caption text for branding purposes
Positive user feedback highlights the supportive and responsive customer service

Custom AI Chatbot for boosting sales and reducing response times
Seamless integration with the Wix ecosystem, allowing real-time monitoring and intervention
Self-training AI that can handle up to 70% of customer queries after installation
Installation is quick, taking only 5 minutes to implement
Supports hundreds of languages, making it versatile for a global audience
Offers a customizable experience with options for Chat Corrections, Training Documents, and Response Tunings
Efficient handling of FAQs to alleviate customer support pressure

Cons

The description does not mention any potential drawbacks such as load time or compatibility issues
Limited information on data privacy and how customer conversations are handled

Some users have reported poor app support, experiencing slow response times
Issues with saving changes in the embedding tab as reported by users
Potential for mistakes requiring manual correction despite AI's self-training capabilities

Launched

May 31, 2025

Developer

Built by Elfsight

Apps:

Average Rating:

1.9

Reviews:

447

Built by Propane Chat

Apps:

Average Rating:

3.8

Reviews:

Make Your Choice

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Frequently Asked Questions (FAQ)

Which app is better for live customer support?

Elfsight WhatsApp Chat is ideal for live, human-to-human interaction, while Propane AI Chatbot excels in automated, 24/7 responses.
Does Propane AI Chatbot support multilingual conversations?

Yes, Propane AI Chatbot supports multiple languages, making it suitable for global stores.
Can Elfsight WhatsApp Chat be customized to match my store’s theme?

Yes, Elfsight offers design customization options to align with your store’s branding.
Which app has better Shopify integration?

Both integrate well, but Propane AI Chatbot offers deeper automation for order and product-related queries.
Is there a free plan available for either app?

Elfsight WhatsApp Chat offers a free plan with basic features, while Propane AI Chatbot typically requires a paid subscription.

Elfsight WhatsApp Chat vs Propane AI Chatbot: Best for Shopify

Elfsight WhatsApp Chat

AI Chatbot | Propane Chat

Elfsight WhatsApp Chat