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ClosedLoop AI

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Product insights from every customer conversation, linked to the customers and revenue behind them.

About ClosedLoop AI

Launched Oct 23, 2026

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Description

Product insights from every customer conversation, linked to the customers and revenue behind them.

ClosedLoop AI is product intelligence for B2B SaaS. It connects to the tools where customers already talk to you, including Gong, Zoom, Zendesk, Intercom, Slack, HubSpot and Salesforce, and analyzes every conversation. It pulls out product insights such as feature requests, pain points, deal blockers, churn risks and competitor mentions, groups them into opportunities, and links each one to the customers, quotes and revenue behind it. Teams use it to decide what to build next and walk into customer calls with context, and they can ask questions from Claude, Cursor, Windsurf and VS Code through the ClosedLoop AI MCP.

ClosedLoop AI Key Features

  • Connects Gong, Zoom, Zendesk, Intercom, Slack, HubSpot and Salesforce
  • Extracts feature requests, pain points, deal blockers, churn risks and competitor mentions
  • Groups product insights into opportunities linked to customers and revenue
  • MCP access from Claude, Cursor, Windsurf and VS Code
  • SOC 2 Type II and ISO 27001:2022 certified

ClosedLoop AI Use Cases

  • Decide what to build next with customer evidence
  • Prepare for sales and customer success calls
  • Catch churn risks early
  • Check a spec against customer evidence before building
  • Weekly product brief for leadership

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