Fast, Efficient and Great Communication! - Next-Cart helped us migrate three stores and seven years of data into a multi-storefront on BigCommerce. We were previously working with another company but they did not quite understand or meet our demands. Next-Cart exceeded in all aspects! What took the other company weeks to figure out (and they never did fully), Next-Cart was able to do in less than two days. We did not use this tool but instead used their service directly. Their team was extremely quick and efficient with updating the tool to our specifications. One of the three stores we migrated was on an old Network Solutions ecommerce platform, and probably required the most work, but they were able to get all of our customers, products and orders migrated accurately. Once we had everything migrated, they were able to assist in migrating data in the crossover period from when we shut down our old sites and relaunched on BigCommerce. Aside from the normal data migration, they were able to customize the tool so we could add the original order numbers from each store in the order notes (we had Network Solutions, Shopify and Wix stores) which has been extremely helpful. They also helped us with product redirects, which took into account each stores different URL structure. Although the time zone difference was great, I think their communication and work led to a great experience. I would give feedback/updates, and then come to work the next morning to find exactly what I requested to be completed. I would highly recommend using their services for migration, especially if you have complex data or lots of data from different sources like we did.

Terrific service - I am very rarely motivated to write a review, but I was for this service. It was just that good.First I used this as a service. I never even installed the app, except to write this review. That's fine.I used this service. The price was very reasonable. The support was extremely responsive. The work was done immediately. The results were correct. This was a huge time-saver over trying to do it myself. It couldn't have gone any better. I wish all service providers could be so competent, responsive, prompt, and affordable.I had an old highly-customized Ubercart store with roughly 50 products, ten product categories, 40,000 orders and 25,000 customers. I needed to migrate all that to my new BigCommerce store.To do this, I first figured out how many of these data objects I needed and bought a plan accordingly. They charge per object. It was considerably less than competing services.Then, I put a special package of files on the Web server of my old shopping cart site, and established an API key on BigCommerce.From there, I attempted the migration myself using their tool, but it didn't work, because my old site was too customized.Instead, I opened a ticket and specified various field mappings and configurations. E.g. the Ubercart order status of "Completed" mapped to "Shipped" in BigCommerce. Once I entered the information, they assigned an engineer immediately, who got to work on it.After a trial run of a few records, I checked to make sure that everything was correct, and they migrated the whole thing over. They also set up HTTP 301 redirects from the old product and group URLS to the new ones. That took about half a day. Four weeks later, I had finished setting up everything in BigCommerce, and Next Cart did a "new items" migration to bring over the new orders and customers that arrived in those four weeks. They did this for no extra charge.My Ubercart deployment was very non-standard. They updated their migration tools on-the-spot to gather all the information they needed out of my database, all for no extra charge. One custom field we had used a URL, and they even transformed that URL into a format that worked well for BigCommerce.Their online chat support was quick and helpful, with good communication to the engineer. They quickly answered all my questions, even on weekends, and with good English.Caveats:They are based in Vietnam. I was working nights, and they were online during my work hours. You might have a different experience if you work different hours.Any cart migration requires extensive access to the store, including to sensitive information such as payment gateway keys. When you do any migration (and not just with these guys), make sure you remove or invalidate it.Some of my customer records were missing billing addresses. The BigCommerce API requires that you enter one, including a state, so their tool picked the (alphabetically) first state, Alabama. In retrospect, I should have just asked them to duplicate the shipping address.