Easy to use - We have found the Shippit tracking system very convenient for our customers, and the rates with the couriers are good. Would like to be able to search orders through the dashboard though, and have a greater selection of local couriers. 4.5 stars out of 5, Shippit has really helped our business.

Everything we were looking for & cheap rates - It seems to me that the previous reviewer didn't set this up properly. At first glance, it looks like the free trial rates are expensive. But the shippit team worked with me to get everything set up (for the trial) and I have to say that it's fantastic. It's so simple to use, and I LOVE that you can see which are the cheapest/fastest rates from the dropdown menu. Warehouse staff don't have to think - they can easily choose the best rates. Shippit is making us look great, too. The communication with our customers is excellent - it's incredibly clear to the customer that we have shipped their order within 2 hours of them placing it. So when we get the inevitable Auspost stuff ups, our customers can see it very clearly laid out that we shipped same day, Auspost picked up same day, and that it's been on board for delivery now for 4 days. Yes, you will still have courier mishaps, but the customer can see clearly that it's not us, which takes pressure off staff.Customers get SMS updates every step of the way, and it's super easy for both customers and staff to see expected delivery dates. We're saving a bomb on our shipping rates, plus transparent customer service (SMS & email updates through shippit). Not only that, shippit does everything that other providers couldn't - distinguish between PO Boxes and street addresses; multiple parcel consignments; authority to leave is simple. I can't fault shippit, and I've searched for months to find a good shipping provider in Australia. Give it a go, but make sure that you get the trial set up properly so that you can really test it. You'll be impressed!

Expensive Rates - I signed up for the free trial as it advertises competitive rates with major couriers. I tested dozens of examples of my recent bookings and every single one came out several dollars more expensive with Shippit. So that's a big NO from us. Also could not find information about insurance coverage which is very important to us. We will stick with TransDirect, whose rates are very competitive and they have great insurance cover.