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Customer reviews: Email Popups & Exit Pop Ups by Poptin

Develop by poptin.com
<h3>What Merchants Think</h3> <p>The "Email Popups & Exit Pop Ups by Poptin" app is generally well-received by merchants who appreciate its ease of use and flexibility. Most users find it an invaluable tool in their marketing strategy, with a focus on its capability to improve customer engagement. The app's intuitive interface and customizability stand out as key factors contributing to its positive reception, along with the commendable customer support provided by the Poptin team.</p> <h3>Key Strengths</h3> <ul> <li>User-friendly interface that facilitates easy setup and customization of popups.</li> <li>Effective in increasing conversions and boosting customer engagement.</li> <li>Robust customer support, known for being quick and helpful in resolving issues.</li> <li>Offers a generous free plan which helps in testing the waters before committing to paid plans.</li> <li>Versatile features that accommodate a wide range of marketing needs, including exit intent and page-specific popups.</li> <li>Centralized control across multiple domains, enhancing management efficiency.</li> </ul> <h3>Common Concerns</h3> <ul> <li>Limitations on the maximum number of visitors/views in the free plan, prompting the need for paid plans.</li> <li>Some users report slow loading times for certain features.</li> <li>Incompatibility issues with certain platforms, although these may be user-specific mistakes.</li> </ul> <h3>Final Thoughts</h3> <p>Overall, "Email Popups & Exit Pop Ups by Poptin" is a highly recommended app for businesses looking to improve their marketing efforts through effective popups. Its ease of use, excellent customer support, and versatile features make it a valuable tool for increasing customer engagement and conversions. While there are some concerns regarding plan limitations and loading times, the strengths of the app, such as its effectiveness and supportive assistance from the Poptin team, make it a worthwhile investment for most merchants.</p>

Reviews (47)

Overall rating
4.9

What Merchants Think

The "Email Popups & Exit Pop Ups by Poptin" app is generally well-received by merchants who appreciate its ease of use and flexibility. Most users find it an invaluable tool in their marketing strategy, with a focus on its capability to improve customer engagement. The app's intuitive interface and customizability stand out as key factors contributing to its positive reception, along with the commendable customer support provided by the Poptin team.

Key Strengths

  • User-friendly interface that facilitates easy setup and customization of popups.
  • Effective in increasing conversions and boosting customer engagement.
  • Robust customer support, known for being quick and helpful in resolving issues.
  • Offers a generous free plan which helps in testing the waters before committing to paid plans.
  • Versatile features that accommodate a wide range of marketing needs, including exit intent and page-specific popups.
  • Centralized control across multiple domains, enhancing management efficiency.

Common Concerns

  • Limitations on the maximum number of visitors/views in the free plan, prompting the need for paid plans.
  • Some users report slow loading times for certain features.
  • Incompatibility issues with certain platforms, although these may be user-specific mistakes.

Final Thoughts

Overall, "Email Popups & Exit Pop Ups by Poptin" is a highly recommended app for businesses looking to improve their marketing efforts through effective popups. Its ease of use, excellent customer support, and versatile features make it a valuable tool for increasing customer engagement and conversions. While there are some concerns regarding plan limitations and loading times, the strengths of the app, such as its effectiveness and supportive assistance from the Poptin team, make it a worthwhile investment for most merchants.

dwa...com

Dec 12, 2023  on Bigcommerce

Helps with Conversion - Very straightforward to use and they have a free plan so you can test the waters. I recently had the pleasure of interacting with customer support at poptin and they were nothing short of excellent. I went from the free plan to a paid one, and they spent plenty of time with me to get me squared away. They were fast, clear, and extremely helpful. I would highly recommend their services to anyone who needs exit intent popups or any kind of popups for lead generation.

pet....uk

Dec 06, 2023  on Bigcommerce

Easy to use and super support - Great little app, we use it at check out to highlight certain information about different shipping options that customers needs to be aware of, and then linking on to our full shipping information page. Only just started using but seems intuitive and lots of options for when and how the pop up appears. Look forward to exploring it more. I had an issue figuring something out and support was fast and super helpful, getting me up and running in no time.

mar...com

Nov 20, 2023  on Bigcommerce

Popup App Poptins - Have used this popup app in the past and have just returned to it. It's very simple to use and can be easily adapted to fit in with branding requirements. Dealt with Osama on customer support recently who was extremely helpful. This app has a free version, load it , give it a go, what do you have to lose?

rya...com

Nov 06, 2023  on Bigcommerce

Fast and easy - We use this for estimates on custom window treatments and flooring. Great plugin, does everything you need it to. Very easy setup

hon...com

Jul 23, 2023  on Bigcommerce

Gr8 Plugin -

inf...com

Jul 07, 2023  on Bigcommerce

Easy! - Super intuitive to set up. :)

kar...com

Jul 05, 2023  on Bigcommerce

Popups - Very helpful and easy tool to use for marketing. Thanks

ste....au

Jun 28, 2023  on Bigcommerce

Very well thought out app - Was trialing several "popup" apps and gave Poptin a try. I found it to have good functionality and a broad range of popups that could be trigged in many ways. Customer support was also very fast and helpful. I would recommend giving it a try.

joh...com

Jun 09, 2023  on Bigcommerce

Easy and Helpful - great app and nice service!!! very easy to design your popup, recommend it!

sbo...com

May 24, 2023  on Bigcommerce

Easy App -

dr....com

Feb 26, 2023  on Bigcommerce

POPTIN - POPTIN is a great solution for businesses who are in process of building their e-commerce store and while working behind the scenes , need COMING SOON PAGE with a contact form. Great design flexibility and great customer support !

k9k...com

Dec 06, 2022  on Bigcommerce

Super Helpful - easy to use and just what I was looking for to grab customers attention

ste...com

May 30, 2022  on Bigcommerce

Easy, Efficient - So easy and user friendly. Used it twice now and love it.

myt...com

Apr 19, 2022  on Bigcommerce

Great App! - This app provides exactly what I needed for my site without any added cost! Easy to use and fully customizable pop ups!

Nick LoCoco

Apr 05, 2022  on Bigcommerce

Great app - Good app and easy to use. We use for Pop ups for our email newsletter and providing discount codes to customers.

sup...com

Jul 29, 2021  on Bigcommerce

Great app - Easy to use, smart functions and integrations for long-term value creation, generous free plan to help small businesses get traction, great documentation. Can't go wrong with poptin.

van...com

May 24, 2021  on Bigcommerce

Customer Service - Thanks for your responsiveness! The help was there when I needed it and quickly resolved my issues.

kar...com

May 14, 2021  on Bigcommerce

Very Simple, Easy and Prompt Support - Poptin is a perfect application. Easy to customize, easy to install in Bigcommerce, and their support is excellent.

sus...com

Apr 06, 2021  on Bigcommerce

Versatile , Plus Great Service - We were looking for an app that would let us collect mailing address information in a form (for catalog and sample requests), as well as popup for email captures. Poptin let us do both. If we had any hiccups,(we had a few), they offered quick support and solutions. Thy're a very nice company to have on your team!

inf....ca

Mar 25, 2021  on Bigcommerce

Excellent for Our needs - Our company tried different Pop-up apps on BigCommerce, and we finally found one that meets all of our needs - Poptin. The app is easy to use and the pop up looks good on both desktop and mobile devices.

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