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Customer reviews: DropInBlog

Develop by dropinblog.com

Reviews (20)

Overall rating
4.8

What Merchants Think

Overall, merchants find "DropInBlog" to be an essential tool for enhancing their blogging capabilities, particularly for users transitioning from platforms like BigCommerce's built-in blog. The app is praised for its powerful SEO features, ease of use, and exceptional customer support, which together make it a valuable asset for improving online visibility and traffic.

Key Strengths

  • Outstanding customer service and support team
  • Easy installation and user-friendly interface
  • Powerful SEO tools, including an SEO score function for optimizing posts
  • Easy integration with platforms like BigCommerce
  • Significantly boosts blog visibility and traffic

Common Concerns

  • Occasional formatting and setup issues
  • Rare instances of functionality problems on BigCommerce

Final Thoughts

"DropInBlog" is a highly recommended blogging solution for businesses looking to enhance their SEO and online presence. With excellent support and effective tools, it transforms blogging into an effortless task while significantly improving search engine rankings and traffic. Although minor issues may arise, the dedication of the support team to resolve them quickly adds great value to this app.

bri...com

Oct 16, 2025  on Bigcommerce

Love This App!! - Absolutely love this app. The native BigCommerce app definitely left something to be desired, and now that I have DropinBlog, I'll never go back. It's super intuitive, the SEO fields are easy to update so that you rate higher. I mostly downloaded it for the shoppable feature for our products, but overall it makes the other elements of the blog look much more appealing and easier to read. Customer service is fantastic. (Thank you Hamza for your help). Although it's pretty easy to figure out, I tend not to see what's right in front of my face, so they were very friendly and helpful. They even helped me mass delete my categories (which wasn't a feature) and start over. I love the ai audio element- which although comes off as ai, is still a nice feature for customer usability and sets us apart from our competitors. Would definitely recommend.

sup...com

Sep 24, 2025  on Bigcommerce

Great product and excellent support! - The addition of DropInBlog really improved the default BigCommerce blog functionality, so it is a massive improvement over what BC includes out of the box. The functionality is very friendly, but their customer support has been fantastic. Great company to work with and the solution is a massive improvement for anyone using BC.

inf...com

May 09, 2025  on Bigcommerce

Great customer support, great blogging experience - We switched to DropInBlog about a year ago, and our experience has been great ever since. The blog is one of our main marketing tools, and it's been a huge improvement compared with our previous blog. It's super easy to use, and customer service is spot-on and accessible right from the blog itself. All our questions/issues have been answered and resolved right away. We're very happy customers.

wat....us

Feb 16, 2025  on Bigcommerce

WOW DropInBlog Rocks - These guys rock the blogging world. So easy and so powerful. The DIB team cares about your success.

big...com

Oct 16, 2024  on Bigcommerce

Fantastic support - Very impressed by how dedicated the team is to supporting their customers. They go above and beyond. Thanks Dropinblog for all your help thus far.

lor...com

May 21, 2024  on Bigcommerce

Drop-In Blog App-The Best! - Finally- This is the best blogging app to use through BigCommerce after years of trying to gerry-rig one that would work on the platform. Short and Fast tutorial-Super easy to use the app-and Customer Support is amazing, got help from Hamza super quick when I had a question. This is the one app worth getting to help increase your SERP rankings and flow-through traffic!

jos...com

Apr 15, 2024  on Bigcommerce

Great Customer Service - I was having some issues setting up the new blog and they walked me through the steps and found a couple of workarounds for my issues. The responded quickly every time and did a great job explaining what I needed to do. A big thanks to them for helping me out!

dan...com

Nov 20, 2023  on Bigcommerce

Make SEO a game - If you're goal is to have great SEO with your blog posts, Drop In Blog makes it easy. You actually get a score with every blog post, and it recommends how to increase your score by making sure key words are used in the first paragraph, or in the blog post image, and so on. They guide you on how to write the best blog posts. This tool can take your blogging to the next level.

adm....au

Sep 21, 2023  on Bigcommerce

Great Customer Service! Worth Paying For! - Our blog is a huge part of our business, when we switch over to Big-Commerce from Word Press I was really disappointed with the Blog Functionality BC had to offer. Drop in Blog was a suggestion made by the Dev that was helping me with the migration and I'm so glad we tested it out! I have had some small formatting issues along the way but nothing page breaking, and every time I contact the DIB team they are super quick to fix any issues! I 100% recommend this blog if you want something that looks great, is easy to use, helps with SEO and doesn't have a heap of complicated unnecessary features!

ste...com

Jul 08, 2023  on Bigcommerce

Beats relying on the BC blog format! - So far so good with Drop in Blog. I am successfully setting it up for two websites. We had a couple of issues or questions and the answers were provided in moments. They were prepared and had the solution. If you have issues setting things up, just use the handy chat and it WILL be resolved. Plus, it is so easy to write and format you posts. Such an improvement over the boxed BC option. We LOVE the SEO optimizer. What a tool! Thanks for developing this handy and easy to use app.

ste...com

Jul 08, 2023  on Bigcommerce

Beats relying on the BC blog format! - So far so good with Drop in Blog. I am successfully setting it up for two websites. We had a couple of issues or questions and the answers were provided in moments. They were prepared and had the solution. If you have issues setting things up, just use the handy chat and it WILL be resolved.Plus, it is so easy to write and format you posts. Such an improvement over the boxed BC option. We LOVE the SEO optimizer. What a tool! Thanks for developing this handy and easy to use app.

rob...com

Jul 02, 2023  on Bigcommerce

Blog does NOT work - After 2 days still can't get help.....blog does not work with BigCommerce. Very disappointed.

cme...com

Jun 19, 2023  on Bigcommerce

Great support - DropInBlog is user-friendly, making it simple to manage and update our blog. The SEO tools make it easy to boost our visibility and reach, and the customer service team is quick to help if you have any questions or issues.

sal...com

May 29, 2023  on Bigcommerce

Great app. Way better than built in blog - Highly recommend this app if you want a lot more control over your blog pages. Service is great too if you need any help.

kri...com

May 24, 2023  on Bigcommerce

Great App - We have been using this app for a few months now and love it. Love the SEO built in feature and the ease of use to integrate with BigCommerce.

jef...com

Apr 13, 2023  on Bigcommerce

Great App and Customer Service - We migrated from Shopify to BigCommerce and customer service was there every step of the way to make sure we were all setup correctly! Great customer service and great app!

web...com

Mar 28, 2023  on Bigcommerce

DropIn Blog Excellent App & Customer Service - The DropIn Blog app is great. Easy to install and set up, but somehow we still managed to mess something up and emailed them. They fixed it in a few minutes. Every email question I had was answered in minutes. Our blog now looks fantastic, very organized and consumer friendly. I highly recommend you use this app over the native BC blog. It even boosts your SEO with inline SEO suggestions and ratings. Add all the categories you want and organize your blog!

cma...org

Mar 13, 2023  on Bigcommerce

Easy To Use | Great Support - We've just recently implemented Drop In Blog to our website (www.troopster.com) and so far it's working well. We had an issue with the page format not loading, but after a quick chat with support they fixed it and helped us know what the problem was to keep the issue from being a recurrance. So far, it's been an easy experience and one I'd recommend for others looking for a blog widget.

cma...org

Mar 13, 2023  on Bigcommerce

Easy To Use | Great Support - We've just recently implemented Drop In Blog to our website (www.troopster.com) and so far it's working well. We had an issue with the page format not loading, but after a quick chat with support they fixed it and helped us know what the problem was to keep the issue from being a recurrance. So far, it's been an easy experience and one I'd recommend for others looking for a blog widget.

spe...com

Aug 10, 2022  on Bigcommerce

Blogtastic! - This is a fantastic app that easily installs and looks amazing on any device. We had some css questions and they were quickly resolved. Awesome support. Definitely worth the higher level plan for additional features it offers. We've seen an increase in traffic from the blog too so SEO is right on target. Seriously blogtastic!

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