AI Receptionist

About AI Receptionist

Launched Sep 16, 2025

Description

Your always-on front desk — never miss a call again

JustCall’s AI receptionist answers every inbound call with warmth and clarity. It speaks naturally, handles FAQs, qualifies leads, and books appointments — even after hours. If needed, it routes urgent or complex calls to your human team members. Everything syncs with your CRM and calendar so nothing slips through the cracks. With the AI receptionist, you get a professional, consistent first impression without adding staff.

AI Receptionist Key Features

24/7 call answering with human-like voice tone
Lead qualification via custom scripts and caller intent detection
Appointment scheduling with real-time calendar integration
Smart call routing and escalation to live agents for urgent or complex issues
Industry-specific customization (healthcare, real estate, etc.)

AI Receptionist Use Cases

Firms who get many inbound calls outside regular hours and want to capture every lead
Businesses wanting to reduce receptionist costs but maintain high availability
Companies needing to streamline scheduling and reduce double-bookings
Organizations that want better first point of contact with customers, improving experience
Teams that want to filter out low-value inquiries and send high-intent leads to sales

Pros

24/7 availability ensures no missed calls, providing an always-on front desk.
Natural language processing allows the receptionist to speak clearly and warmly, making interactions feel personal.
Ability to handle FAQs, qualify leads, and book appointments increases efficiency and reduces workload on human staff.
Integrates with CRM and calendar systems to ensure seamless information flow and organization.
Provides a professional and consistent first impression without the need for additional staff costs.

Cons

Complex or urgent calls may still need to be routed to human staff, potentially causing some delays.
Dependence on technology could lead to problems if there are technical issues or updates required.
Some users might feel interactions with an AI lack the personal touch of a human receptionist.